Billing History

Billing History Overview
The Billing History Option allows you to view your entire billing history and account balance for your account.

How To View Your Billing History:
  1. From the Control Panel, select the Billing History icon. The Billing History page displays.
  2. The table right describes various data fields that are displayed here.
  3. To return to the Control Panel, select the Control Panel link located in the right corner of the upper frame.
Note: The Balance field above the table indicates your actual, current balance. If you owe money, the figure will be negative. If you have money credited to you, the figure will be positive.

Invoice
Below the spreadsheet table is a set of links to invoices for your account. You can print these out if you need a paper copy for your records.

IMPORTANT: the invoice list can be confusing - it shows both "payment due" and "payment made" invoices. The table above is an exact guide to the charges levied in your account, and is the better source for information.

Editing Billing Information
How To Update Your Credit Card Information:
The simplest way to update credit card information is to fill out changes in our Secure Update Form.
 
FieldDescription
Ref#Reference number for each transaction.
DomainThe domain(s) under the account.
PackageThe package acronym that applies to your account.
TypeThe type of account.
DateThe transaction date for the items listed on the account. These items can be the initial account setup, domain name registration, etc.
NotesSpecial notes regarding the account.
Start DateThe date the domain account was activated.
Unit PriceThe rate you pay for the account.
LengthThe length of your host contract.
Discount(figured into your rate)
CreditAny credits (e.g., advanced payment) that can be applied to your account.
DebitAny debits (e.g., late payment) that affect your account.
BalanceTotal balance considering discounts, credits and debits for your account.